Support

Excellence in Solutions, Excellence in Support

Especially in a field as critical and sensitive as cyber security, LightCyber understands that an effective solution is only as good as the strength of the service behind it.

That’s why we provide unparalleled support for problems complex or simple, offering rapid responses from a highly-trained team of experts.

LightCyber’s Support provide hardware maintenance, customer support and software upgrades, which are delivered regularly to ensure customers’ security.

Support Channels

Up to 24 hours response time on business days.

Phone

Region   Phone   Business Hours
US   (866) 898-9087   Monday-Friday: 8am – 5pm (PST/PDT)
Israel / EMEA / APJ   +972 (73) 372-6095   Sunday-Thursday: 9am – 6pm (IST/IDT)

Email: [email protected]

View Security Advisories…

For more information on our hardware and software maintenance programs or Professional Services, please contact us.

"The easiest implementation I have ever dealt with in my security career. And within a few days we received really accurate alerts and not thousands of false-positives that we receive from our other security systems." – CISO, A Leading Communications Operator